I liked that it was relatively easy to use and navigate through. The price point really made me like this product even more. Not much to dislike right now. There are many other solutions out there but this one has proven itself as being highly effective with both my clients and myself. We have been able to streamline our processes so we don't waste time by having to do things manually. This also helps cut down on costs since all those tasks previously had to be done manually would take up too much time. The benefits have far outweighed any cons at this point. My biggest con about using this system is not having someone who knows how to code to help us when something goes wrong (which happens frequently). However, they do provide great customer service which makes it easier to get past the initial learning curve.