Thank you for seeing another review on this subject! We opened ours and thought great, our remote doesn't work either. There's a trick! Ricky has a small red hard plastic tab that looks like a motorcycle foot pedal that needs to be pulled out for the remote to work! After we did that, everything worked. The remote control also requires 2 AAA batteries. Now that everything is working our son is thrilled - Ricky is his favorite character and he loves that the toy can ride on wheels. Great fun!
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