The ability for my scheduler in our office can see, edit or add any patient that is listed within this program without having me sign off first! This has been helpful when I am out of town but not present at work (ie vacation). It would be nice if we could send an email from one doctor's schedule into another doctors' system so it doesn't have to go through their secretary who may know nothing about what they are doing during those times as well; however there isn't anything wrong per say other than minor issues being addressed here & now by new updates/updates coming soon will resolve them all.