My bottle arrived first and immediately after unpacking and opening the pump broke. the product does not pass through the pump but accidentally leaks through the seams of the pump neck. This material then dries for a long time and makes my hair even more structured than before. So the flat iron gets stuck where the chi product has dried and I can't slide the flat iron smoothly through my hair and I end up with wrinkles in my hair. The above video makes no sense why rub a product into my hair that doesn't spread evenly and also why would I mix two products together? They must have different uses or different applications if they are two separate products. My curls are 3A/3B and some parts of my hair are more textured than other parts of my hair. I will say that this product made my style last longer, but it didn't improve the smoothness I was hoping for. I will try a few more methods and use another product they recommend and come back and edit my review if I find the best way to use this. Overall, I'm disappointed with the cheap packaging, which broke immediately, and the odd, crunchy texture it leaves on my already fairly textured hair.
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