I love that it is very easy set up using an app as well, you can also customize everything within this software! It works just like cash registers do so its not too confusing when learning new features/systems if other POS systems are used by multiple stores or brands. Its super user friendly- no training required! We have been able solve many issues over time but there haven't really been problems since we implemented them about four months ago (we had another system before this). Some things aren’t customizable such as adding more payment methods than credit cards which means some people don’t know how they could pay via gift card instead of paying off their balance each month! So far all our clients who were having challenges keeping track of orders from different customers in previous solutions now understand what needs doing correctly once setup properly!!