I am in urgent need of new ink cartridges and when I received them and put them in my printer I was told that the black cartridge was not compatible with my printer. These are cartridges specifically for my printer that I just bought. I've done everything my printer utility said, cleaned the contacts, turned the printer off to reset several times, but it still says it's not compatible with my computer. Now I'm in a dilemma as I only need to print black instead of cyan with the tri-color cartridge. Very disappointed.
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