I like that StartMail allows me to have my own domain name and email address. This makes it easier to manage all of my business correspondence from one place. It's easy to use and set up. The only thing about StartMail I don't like is that you can't forward emails. You have to click out of them or delete them completely. I don't think there's anything else I dislike about StartMail. StartMail has been very helpful for me. I'm able to keep track of all of my business correspondence from one location. I also love that I can make changes to my contact list without having to go back through each person individually.