The platform is easy for our team of nurses, therapists & administrators as well with their ability customize profiles/schedules that help us manage patients from admission through discharge or transition out into community services! It's also very user friendly when it comes to scheduling appointments - I love being able use this system rather than using paper schedules which can be difficult at times (especially if you have many providers involved). Sometimes there are issues connecting via VPN but we've been working closely wtih IT support so they should get better over all soon enough!! We're trying everything possible now including new software upgrades like CareVue by GE Healthcare who has created some amazing apps recently.