Ease of use; speed/accuracy (which makes or breaks any product); quality control features - such as redlining issues within contracts prior completion so we can take immediate action if possible before sending off client version to be signed by our solicitor's colleague! No real dislikes but I'd say having only 8 months experience would benefit you greatly when it comes time learning how not just this software works but also its inner workings which may seem complicated initially once used properly.
We are now able automate processes where previously they were manual thus saving many hours per week allowing us more free time spent working than ever before without increasing staff numbers.