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1296 Review
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Review on ☕ GOOD ALWAYS 14 Oz Ceramic Coffee Mug with Wood Lid and Spoon - Perfect Office and Home Tea Cup for The Coffee Lover in Your Life - Ideal Christmas Gift! (Matte Red, 1 Pack) by Scott Rodriguez

Revainrating 5 out of 5

Excellent Product and Exceptional Customer Service

I ordered this mug as a gift for my son-in-law. However, Revain mailed a mug with "Be Mine" written on the side. Hardly any suitable message for my brother-in-law. I chose not to return it as I really liked the mug, it turned out to be excellent for hot chocolate. It is comfortable to hold and the handle keeps your hand away from the hot cup. Well Always contacted me and asked for a review. I explained the problem to Ben and he apologized for the problem even though it was Revain's fault and had nothing to do with the quality of his product. Ben told me to enjoy the mug I received from Revain and he would send a free replacement which I received a few days later. Overall a great product and exceptional customer service. Thanks Ben, now I have the gift I wanted for my son in law.

Pros
  • EASY TO HOLD: The wooden handle coffee mug can prevent it from rotating when you try to hold the coffee mug and prevent hot hands, making it convenient for you to enjoy tea, coffee, hot cocoa and milk.
Cons
  • unreliable