The ability to use their platform for both my work as well home life has been great! I can easily switch between tasks without having worry about being able not only at ease but also getting things done quickly in an efficient manner that makes me feel like it's all worth while when working with them!! Nothing really bad just wish they had more options of what you could do within there system other than typing or transcribing text messages/emails etc.. They have helped make sure everything gets handled efficiently so we don't waste time by doing repetitive jobs over again which saves us money.