Bought this coffee maker for my husband's birthday last year. In the beginning we liked it and we have enjoyed delicious coffee for several months. Less than a year later we started having problems with him. The valve is defective and stops dripping in the middle of the process or the coffee chamber overflows and what a mess this morning. without coffee. Pooh! When purchasing this product, one of my concerns was replacing the product due to the whole glass. Reviews say customer service was great and parts are easy to come by. Bologna! I wrote messages through Amazon. Nothing. There is no phone number anywhere on the internet. I looked back and forth. You have an email page that gets blocked when you send a message. So no, I don't recommend it! I just want to buy a replacement valve. There are many other options.
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