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1 Level
1327 Review
25 Karma

Review on ANNKE Security Upgraded Outdoors Surveillance Camera & Photo by Issac Smart

Revainrating 5 out of 5

Excellent Customer Support

The camera system was easy to install - our house came pre-wired so all we had to do was connect the cameras, add the NVR to the network and follow the instructions. I had a problem renaming cameras - they were all set to camera 01 - all four. I contacted Revain for product support and they worked hard with me until we figured out how to rename the cameras! Being new to security systems, I "thought" I could install a monitor near the front door even though the DVR was in a designated service unit. This has caused problems as you have to use a mouse connected to the NVR to log in for maintenance and if you can't "see" what you're doing it won't work. Annke's customer service helped with some monitoring alternatives, but I find that for every service I have to put the monitor next to the NVR - not the end of the world.

Pros
  • {Most Advanced H.265+ Video Compression} H.265+ is more efficient than H.265 and H.264. It can maximize storage space and also consume less bandwidth and provide smooth remote viewing experience. This means you can use high-resolution cameras without putting as much strain on your network and spending a lot less money on hard drives. With a pre-installed 2TB hard drive, you can record continuously for about 80 days under normal conditions, while H.264 can only record for about 12 days.
Cons
  • Quick Start Guide