I love how easy it is to use, there's nothing that needs improvement at this time! The customer service team are amazing with any questions you may have or problems they will help fix them as soon as possible for your business benefit. As of now i don't think anything has been improved but if something does need improving we can easily do so in order to make our customers happy. This software helps us manage all clients information such as contact details, files etc. It also allows me to send out emails regarding new offers/services via newsletters which saves my staff hours each week by doing these tasks manually.