Review on Talisma KnowledgeBase by Matt Kucrud

I love that you can search for information directly from within your KB! It makes it easy to find what we are looking fo r without having t o go through many steps of searching or going back an dforth between two different systems (KB & CRM).

The ability is there but sometimes when clicking something in one screen does not always transfer over properly into another so be prepared! Also some fields do require manual entry as they will only accept certain characters which isn't great if someone needs special formatting/syntax like '-' instead ot just standard text input boxes where numbers don’t have any restrictions at all!! There should also possibly more options available regarding font sizes too rather than needing them set up individually per user preference - this would make things easier across multiple users who need accesso u p their own Kb's via web browser with no additional installs needed by each person accessing said system!!