Metrix has given us the peace of mind to know that we are doing our best to reduce our energy consumption. We are saving money and helping the planet at the same time. Metrix is very easy to implement and use. The software is very intuitive to use. The customer service is outstanding. There isn't much I dislike about Metrix. As we have continued to save energy, we have increased our usage and the savings have diminished. I wish we could have had the software and the customer service when we first started. We are now trying to implement a solar system to help us save even more.