I bought this laptop from Costco in Spring 2019. It started failing regularly around the time the warranty ran out. I use less than half the capacity. No games, just basic personal and business use. The screen is locked. Documents are not opened. The touch screen and touch panel are very sensitive and do not react sufficiently. Doesn't always connect to WIFI, even at home. Keyboard movements are random and erase sentences. Backspace and delete by reaction. So very disappointed. Always bought Dells. Took a break for a few years. Decided to go back and made a big mistake! Already bought an iMac, ordered an iPad Pro Max and a new iPhone.
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