I have had this coffee maker for just about a year and it's top notch for the price. It's also certified by the SCA. Other certified coffee makers cost double or even triple. They look at things like proper water temperature, brewing time, and ability to brew within the SCA Golden Cup recommendations. Definitely a little in the weeds but, it does brew a great cup. I also love how I can brew just a standard insulated mugs worth. My wife is not a fan of hot coffee so this is a great feature for me.I had one issue with the Removable filter holder. Where the drip stop function would not actually stop the drip. Upon further inspection it appeared that I lost an o-ring or gasket that attaches the stem that moves up and down. I was still under warranty (by only a about a week or two) so, I called support hoping to just get a new o-ring/gasket. Support was great and they wound up sending me a whole new removable coffee filter holder, free under warranty. Retail for that would have been $12.95. My old filter holder was completely functioning except for that missing part. Now that my warranty is up, I figured it would most definitely be possible to lose that o-ring agian. Not wanting to spend 13$ plus shipping if it happened again, I went to my local HD hardware store. After some trial and error I can confirm that #78 O-Ring (7/16" O.D. x 1/4" I.D. x 3.32") works as a suitable replacement. It was about 3$ for a pack of 10. I tried to capture this issue in my photos. One of the pictures you can see a bit of light towards the bottom center. Then the other picture shows the above mentioned replacement o-ring installed and no light showing. Confirmed no leaks and have brewed multiple pots/mugs of coffee since installing.Outside of that one issue it has been solid through and through. A+ Product, A+ Customer service (though I wish they would have just provided a 30 cent O-ring instead of the whole holder. Just to cut down on waste). 100 % would recommend to a friend.
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