I love how easy it was to use this software for our business needs. It's user friendly with all types of users in mind! Sometimes when you're trying different things out there are glitches but they get worked through quickly once notified about them - which makes me feel like we can trust their product since so many bugs have been fixed over time. If your looking into something similar try some demos first because sometimes if its not what one person wanted from another demo or website may work better than theirs (if thats even possible). We needed help managing multiple clients accounts/emails as well as being able to communicate between teams who were working remotely without having access directly via email etc.. This helped us do just those functions very easily!!