I first bought this product for my job as a correctional officer. I liked the product with a different earphone so much that I recommended it to my employer. Although we still order this product as we have new staff, unfortunately after 3 or 4 months this product seems to be "unusable" due to constant problems with hearing the product after constant use. When people talk about this product, it feels like they are underwater. We thought it was a connection issue or a defective product, but unfortunately the same issues continue to appear when purchasing this product. Not sure what can be done as we probably ordered about 2 dozen.
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