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Ireland, Dublin
1 Level
738 Review
42 Karma

Review on OKPOW by Chris Sisley

Revainrating 1 out of 5

The OKPOW Online Store, also known as the Place Where Shopping Experiences Are Put to Rest

OKPOW's online store is the place to go if you want a buying experience that is difficult, time-consuming, and devoid of any kind of customer care. If this sounds like what you're searching for, then you've come to the right spot! I had the misfortune of attempting to purchase some outdoor furniture and accessories from their website, and the entire process was a nightmare from the very beginning to the very end. Because the website is cumbersome and complex to browse, it can be challenging to find the information that you are looking for. Because the product descriptions are brief and the accompanying images are of poor quality, it can be challenging to gain an accurate sense of the items that are available for purchase. And don't even get me started on the checkout procedure; it's a complicated mess that takes an embarrassingly long time to finish. To make situations even more intolerable, the level of customer assistance is virtually nonexistent. I attempted to contact them in order to obtain some assistance with my order, but it was like talking to a brick wall whenever I did so. They did not respond to my questions or offer any assistance, so I was forced to work things out on my own. Even the shipment was a complete and utter failure. My order did not arrive in good condition and was badly damaged when it finally did. The packaging was also inadequate. I ended up sending everything back and receiving a refund, which was an entirely new set of problems to deal with. In conclusion, if you are searching for an online buying experience that is aggravating, time-consuming, and completely devoid of any kind of customer service, then the online store owned and operated by OKPOW is the place for you to go! But if you want everything to go smoothly and without any hassle, I recommend that you go elsewhere.

Pros
  • Multiple payment options available for convenient checkout
Cons
  • Restocking fees and other costs can apply to returns.