I bought this net as a Christmas present for my 13 year old stepson who loves soccer and defenders. Unfortunately, I damaged an important part of the product during the initial setup, which compromised the integrity of the network. I immediately emailed Podiumax to order a replacement part. A customer service rep emailed me a few days later and arranged for a replacement part. Within 2 weeks of contacting Podiumax I received a brand new soccer goal net to replace my order. I am very happy with the level of service they provided as I did not expect such a timely response to my issue. The network has met our expectations and we are happy to use it.
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