The best thing about solve mate was its simplicity of use even for newbie like us who were not familiar with Artificial Intelligence tools yet! I liked how easy we could customize our own bots as per requirement without having too much technical knowledge or skills required from users/customers side itself which helped in saving time & money also!! One major issue i faced while using this tool but solved after contacting support team within few hours only!! Wasn't able t get an option called'send' button if you have multiple tabs open (like 2-3) then all those tab will be closed automatically instead user has no choice except closing each one separately manually! Overall good experience though solving my problem regarding email marketing campaigns management etc.