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Solvemate Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Artificial Intelligence, Conversational Intelligence

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Description of Solvemate

Our customer service automation platform is powered by smart conversational AI that allows companies to create highly personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine approach means it learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. We have a dedicated team to help you every step of the way with industry-specific best practices to ensure you see value within weeks. Brands benefit from a highly personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. Solvemate has empowered innovative, growing companies to improve their customer experience and is trusted by brands such as On Running, musicMagpie, egym, and JustPark. Learn more at solvemate.com.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Very helpful and flexible platform that is perfect

I like how easy this tool was for our sales team! It made onboarding new reps super simple. We were able to have all of our leads in one place without having multiple tools or apps open simultaneously. The ability to use natural language processing with ease allowed us to build out custom workflows very efficiently. There wasn't anything we disliked about solving mate as far as functionality goes but there are definitely things you should know before using such an advanced software solution…

Pros
  • The ease of use and how this tool was able to be custom made to our company's workflow
Cons
  • We have a very custom solution with a very custom workflow

Revainrating 5 out of 5

Best AI Tool to automate Email Campaigns

The best thing about solve mate was its simplicity of use even for newbie like us who were not familiar with Artificial Intelligence tools yet! I liked how easy we could customize our own bots as per requirement without having too much technical knowledge or skills required from users/customers side itself which helped in saving time & money also!! One major issue i faced while using this tool but solved after contacting support team within few hours only!! Wasn't able t get an option…

Pros
  • User friendly interface, minimal learning curve to do anything related AI technologies.
  • Multiple Email Marketing channels such As Gmail Send Grid,
  • Social media sharing options including Facebook ads integration alongwith tracking reports generation capabilities
  • Automatic bot creation through simple drag n drop functionality where anyone can build their customised campaign easily by themselves !!!! All is there under single platform at your finger tips.:).It
Cons
  • Zero