I like that it is easy to use as well as configure with your own settings for different business needs. It can be used in conjunction with other software such as email or CRM systems. The price point makes this product very accessible compared to more expensive competitors. Nothing at all really! If you are looking into using an affordable yet powerful system then look no further than Faxlogic. We have been able to integrate our phone calls directly from within Salesforce which has allowed us to see exactly where we need improvement when talking about customer service issues.