Review on 🍾 Stainless Steel True Virtuoso Easy Lever Corkscrew with Ergonomic Soft Touch Handle by Michael Cullen

I bought this brand for my sister in law last year and she loved it. So this year I bought one. I don't know if they lowered the quality of the product but this corkscrew didn't work at all. The handle feels very comfortable and the corkscrew easily penetrated the cork. However, when attempting to remove the cork, the corkscrew simply came loose and the cork remained fully in the bottle. I've tried several times with the same result. Then I tried it with a completely different bottle of wine. Same result. My only positive review is about Revain's returns system. As soon as I printed the return label, Revain booked my return into my account.