Review on 🔪 DALSTRONG Damascus Serrated Paring Knife - 3.5" - Shogun Series - AUS-10V Japanese Super Steel - Vacuum Treated - Includes Sheath by Brett Lowe

I'm not a professional butcher but I know a lot about knives from my father who made exceptional knives starting with wood/metal files . I bought 5 knives from the Shogun series. With one exception, they were all perfectly sharp (like slicing 1/16 inch grape tomato slices without any pressure whatsoever). The 6" boning knife was too dull in my opinion. I sent a message to customer service and 3 days later a new knife was at my doorstep. The CS rep told me to keep the defective one (I will professionally sharpen it) I have worked for over 30 years for a company that has received the Malcolm Baldridge National Quality Award in both the US and Europe This is a very rigorous process that requires your company to demonstrate (within 3 years) that you put customer satisfaction first in everything it does.I believe Dalstrong is a small family business and they demonstrate the basic elements of customer care.All the knives work perfectly with no defects.