One of the reasons I bought this product was because I'm familiar with Plantronics in the office. The phone itself, in my opinion, is quite uncluttered, the headset is comfortable. However, I am disappointed that there is no mute button. When the battery is low, the phone only beeps once, it's not very loud, and you have less than a minute to reach for another phone. I dropped 3 calls due to battery including a conference call while working from home.
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