I like how easy it was to use, very intuitive with no training required so all our new employees could start using without any problems! Also you can easily show your metrics over time which helps us see if we are meeting or exceeding customer expectations in terms of quality assurance test coverage / testing frequency etc - this gives me peace-of mind that my team's work isn't going unnoticed by management when things go wrong/missed deadlines occur! Great product would love more reporting options (ie daily summary reports) but its still an awesome tool overall!! We're able measure success against QA process goals as well track progress towards them throughout each Sprint & Release cycle ensuring everyone involved knows what they need do next week/month to hit key milestones within sprints/releases before moving onto other tasks.