Review on Hillsdale Montello 32 Inch Swivel Leather by Sharon Triplett

WE BOUGHT TWO STOOLS. 1. ARRIVED AND WAS PERFECT. The 2nd SHOULD BE IDENTICAL BUT I NEVER WAS. HE LOOKING UP ON ONLY LEGS, DID NOT TURN, MATCHED THE COLOR OF METAL OR WOOD AT FIRST, AND WAS ALMOST 3/4 FEET TOWER. EVEN THE WOOD SURFACES WERE DIFFERENT SHAPE AND TEXTURE. HILLSDALE HAS PROVIDED INFORMATION FOR CUSTOMER SUPPORT, BUT VERY NONE. YOUR CUSTOMER SERVICE NUMBER LOOKS LIKE A KENTUCKY NUMBER BUT IT IS SIMPLY THE SKIN OF AN INTERNATIONAL NUMBER WHICH WILL NOT WORK EVEN AFTER FIVE ATTEMPTS. TRIED YOUR EMAIL ADDRESS BUT YOU SIMPLY IGNORE MY FIRST EMAIL. WE FINALLY CONNECTED BUT THEN THEY COULDN'T FIND OUR ORDER EVEN I GIVE THEM THE ORDER NUMBERS THREESOME IN EMAIL HEADER! AFTER OUR ORDER THEY DID NOT SEND US ANYTHING TO TRY TO SOLVE THE PROBLEMS AND THEN SIMPLY IGNORE OUR EMAILS. DECIDED TO SEND THEM BACK TO AMAZON. ALTHOUGH FAILURES, ESPECIALLY ON THE FIRST RETURN OF ITEMS, AMAZON DOES GOOD TO GET US A REFUND STICKER, BUT THEIR WEBSITE TERRIBLELY CONTAINS THE CONTACT NUMBER TO TALK TO SOMEONE. STILL WAITING FOR THE RETURN TO CHECK IF THE REFUND SYSTEM WORKS.