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Turkey, Ankara
1 Level
704 Review
57 Karma

Review on πŸš€ Enhanced Performance Unleashed: DJI Mavic Pro Platinum Revealed by Jose Moran

Revainrating 5 out of 5

Do not buy from DJI. The support is very bad.

I am giving this drone a review primarily because of DJI's customer service. I ordered this drone and received it quickly as usual. Out of the box, after setup, all the sensors failed. The app kept saying that the left sensor, the right sensor and the 2 bottom sensors are falling off and send the device for repair. I called DJI support and they immediately told me the unit was defective due to shipping from Revain. I told the technician that the boxes were intact. In short, thank God for Revain. You send another block and everything works. If you buy this drone, don't order directly from DJI, but from Revain, because at least you don't have to call tech support in another country, where you can understand everyone and nothing but walk around. The second suggestion from DJI Support was to just buy DJI Care. 5 stars for Amazon 0 for DJI. I could try the sensor calibration as discussed on their forums but they advertise ready to fly.

Pros
  • Regular price
Cons
  • Crumpled packaging