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Macao, Springfield
1 Level
718 Review
43 Karma

Review on Mukum by Blake Giordano

Revainrating 1 out of 5

Disappointing Experience Shopping at Mukum

My buying experience at Mukum was not satisfying in any way. Although they have a large selection of things available, the quality is poor and they provide poor service to their customers. The accessible toys and games are not of the finest quality, and a significant number of them broke or stopped functioning after only a few times being used. In a similar vein, the equipment for sports and outdoor activities was not as long-lasting as it was supposed to be, and some of the pieces were difficult to put together. Although there was a good assortment of pools and water toys, I was disappointed to find that the products I purchased did not live up to my anticipations. The water slide did not operate correctly, and the inflatable pool had air leaks all over the place. When I attempted to remedy these concerns by contacting customer service, however, they were unhelpful and unresponsive to my inquiries. They were apathetic, and despite the products being defective, they did not give any answers or forms of compensation. My entire encounter with Mukum was less than satisfying, and as a result, I will not be recommending this online retailer to anybody else. Although they offer a diverse selection of products, the quality of those products is subpar, and the company's support for customers is weak.

Pros
  • Lots of pools and water toys available
Cons
  • Some products could be challenging to put together.