I can find all my contacts in one place, it is easy to schedule meetings through this software which saves me time as well! The customer service has been great too - we have had some issues that are fixed within 24 hours by them everytime!! Nothing so far but would be nice if they could add more features like reporting for example or having reminders about future events etc..
Just make sure you know how everything works before using because there might come up an issue where things don't work exactly right when first used (especially since its new). Having contact info of everyone who attends our meeting available at any given moment makes communication much easier than trying calling each person back separately afterwords once again saving us lotsa precious minutes/hours!