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Ubiquity Engage Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Demand Generation

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Description of Ubiquity Engage

Engage with your customers across multiple channels from a single cloud-based marketing platform. Create a centralised marketing database and gain single-view-of-customer. Easily personalise, segment and target your customers with the right message through the right channel at the right time.

Reviews

Global ratings 3
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  • 3
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Type of review

Revainrating 5 out of 5

Very straightforward platform; Excellent Customer Service

I like the ease of use and how quickly it integrates into our CRM system. It makes it easy to keep up to date with all of my contacts and their interactions with me. The customer service has been great! They are always willing to help when we have any questions or problems. I wish there was an option for more customization, but that's not really a problem as far as I'm concerned. I do not dislike anything about this software. It is very user friendly and easy to get started using right away…

Pros
  • Easy uploads from excel spreadsheets good quality data entry fields/editing capabilities.
Cons
  • So-so

Revainrating 5 out of 5

Easy app and perfect Customer Service

I can find all my contacts in one place, it is easy to schedule meetings through this software which saves me time as well! The customer service has been great too - we have had some issues that are fixed within 24 hours by them everytime!! Nothing so far but would be nice if they could add more features like reporting for example or having reminders about future events etc.. Just make sure you know how everything works before using because there might come up an issue where things don't work…

Pros
  • Ease of use + super fast loading times = amazing experience overall.
Cons
  • It is hard to say

Revainrating 5 out of 5

Overall Good Experience with Engage & Excellent Customer Service

The best thing about this software is that it helps to connect all of our customer's data in one place, which makes managing them easier for us as well! I dislike how you have limited options when creating campaigns or tracking analytics/metrics if they are not built into their system already (i'm looking at YOU Google Analytics). It would be great once we can get more customizations done so there aren't any limitations like these right now - but overall its pretty good!! We use Ubiquty engage…

Pros
  • User friendly platform with easy navigation & responsive support staff.Great functionality across most platforms from phones app , tablets apps web browser no matter where i am connected thru device im able find anything quickly without having too many steps between functions / features being used ! Great value vs cost ratio compared other vendors similar services available today.great bang fo buck deal !! Very reliable user interface design consistent messaging style throughout product offering very attractive presentation package visually appealing content delivery method
Cons
  • Secret