I have ordered this product before and they were short balls. I sent them back and asked for a replacement to make sure the company did it on purpose. The replacement came in a round mesh bag instead of a rectangular mesh bag and contained exactly 400 balls as advertised and as I purchased them. I was still curious and needed more balls so I decided to order more. Two boxes this time. Each box was packed in a rectangular mesh bag as shown in this review and each contained short balls. Instead of 400, everyone has 387. Now I'm very curious, so I actually read the warranty card. You'll find that they're giving away 100 free products for customer reference every month for a limited time. So now I understand that these reviews are also provided to the company free of charge. They cut out enough balloons for their customers to then flip them over and send 100 of their products (some of which you've already paid for) in exchange for a review. Some customers won't read the offer/guarantee card and certainly won't count the balls so nobody gets any wiser and the company is very generous as people reviewing a free product usually leave rave reviews. So I send them back and get a replacement. I'm also counting the replacements and am already wondering if the replacement comes in that round mesh bag instead of the rectangular one and if the company keeps track of what's scarce and what's not.* *It should also be noted that a few bullets in a of the boxes have already been punctured and flattened.
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