This should have been sent twice - the first package was very well packed - the problem was that we had 2 identical pieces (e.g. 2 right side support arms) and we didn't have one of the blue triangles a through hole (which was required for assembly). The second package was poorly packaged and therefore torn when it reached us --- I was afraid the parts would be lost. I am pleased to report that between the two packages we have received a full work kit. And returned the rest. Now assembled immediately. And used. This product was amazing! It withstood our kayak and easily hit 70 mph during the 5 hour trip. The materials used for this product are high quality and durable. We chose this one for the aerodynamics, which we're happy with.
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