Header banner
Revain logoHome Page
Brian Weese photo
Thailand, Bangkok
1 Level
714 Review
47 Karma

Review on Banglijian by Brian Weese

Revainrating 1 out of 5

Disappointed by the lack of diversity and inclusivity in Banglijian

As a customer, I put a high value on inclusivity and diversity in the businesses I choose to work with. Banglijian, regrettably, falls short in this respect. Although they provide a broad range of necessities for the home and health, it is alarming that certain groups are not represented in their product lineup. For instance, the mobility and everyday living aids do not accommodate different bodies and abilities. Customers may feel excluded and excluded due to this absence of diversity. Additionally, it doesn't seem that the website has any accessibility features, which makes it challenging for people with disabilities to browse and shop. This is a serious error that could be quickly fixed. Finally, I thought the customer care was subpar. The team took a while to reply to my questions and was not very helpful when they did. It is disappointing that there is such a lack of focus on customer service, particularly in an online company where client satisfaction is crucial. In conclusion, despite having a large selection of goods, Banglijian's lack of diversity and inclusivity, lack of accessibility, and subpar customer service are very disappointing. I would advise Banglijian to alter in order to become a more welcoming and inclusive organization as a life coach.

Pros
  • Excellent customer care provided by a team that is knowledgeable and welcoming
Cons
  • Having trouble getting a response from customer support.