had to replace this bag because it was stolen. The original bag was described as being made of hard, very durable leather. The bag I received is soft cheap leather, I will return it. When I wrote my experience, the customer service I received was wonderful. Not only was the bag replaced, but I was refunded the money I spent on the second bag. I will definitely recommend this seller. Not because he paid for the bag, but he was so incredibly willing to go the extra mile to make my experience a positive one.
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