These gears and all new Timkin bearings and seals were installed by a VERY reputable shop. As an added reassurance, the driveshaft was perfectly balanced. I used Mobil oil instead. After about 500 km, noises appeared in the gearbox. Took the truck back to the shop and the diff was fully inspected. Preload and backlash settings have been confirmed to be within specification. The gear and pinion mating surfaces were right where they needed to be. All possible sources of problems, such as transmission and transmission, have also been eliminated. I called Yukon Technical Support. After waiting 50, yes, 50 minutes, I spoke to Gus. I have explained all factors related to shop, installation and verification. It seems that he became extremely rude and condescending when realizing there was some kind of mechanical bias. Is this what people experience when they ask for help or understanding? For those saying this is a guy not a company. It's 2021, almost 2022, Yukon can very easily verify these phone calls. Is there anyone near him who picks up the phone and hears this guy? Doesn't anyone follow him? Probably Yukon culture. The conversation just turned to blaming the store. They have no idea about customer service and don't endorse their product. I will never use Yukon products, even free ones. I value my time Experienced among you know exactly what I'm talking about. The product is absolute rubbish and the help is even worse! Yes they have a good website which Gus thought was wrong, a facebook and youtube presence with all sorts of high quality videos and photos. Do not be fooled! Their broadcast products are not as good as the images they produce. This company is not what it would have you believe. IMHO
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