There are many things I like about this vacuum cleaner. The suction power is amazing, it's easy to use and it's a Hoover vacuum that I've used for many years. I use my vacuum cleaner on a daily basis, so I always like to have at least one spare filter on hand while the other dries. I looked up the part number in the manual that came with the vacuum and couldn't even find it on hoover.com. The manual also states that my vacuum has a multi-surface mode and was advertised as such and not. It might be minor to some, but it worries me. UPDATE: Vacuum cleaner handle broke off last night; not just a loose screw or something I can fix, but a totally uneven crack that renders the vacuum unusable. I cannot recommend this vacuum cleaner and will not buy a vacuum cleaner again.