The ease of using this software is amazing! You can get up & running easily, it has all you need but nothing that isn't necessary as well (like having more people). I like how fast responses are given from support via email or phone calls; very efficient service provider, no waiting around trying figure out what went wrong while others were being helped without any hiccups!! There really aren’t too many downsides other than maybe something could be improved/added upon such as allowing multiple stores within one account so we don't have separate accounts which would make things easier if there was an option available? We needed another way besides PayPal where our clients didn‘ t want credit cards because most had issues getting those approved due to security concerns etc.. This solved problems since these folks never wanted cash nor did anyone else know about us yet either - now everyone knows who does business here.