The ease of using this software is amazing! You can get up & running easily, it has all you need but nothing that isn't necessary as well (like having more people). I like how fast responses are given from support via email or phone calls; very efficient service provider, no waiting around trying figure out what went wrong while others were being helped without any hiccups!! There really aren’t too many downsides other than maybe something could be improved/added upon such as allowing multiple…