Only reason not a five is due to metal condition in a couple of spots , and no I did not reach out to the manufacture as the bed was together before I really noticed. Plus if the bed is purchased for toddler just know the slats are easy to pop in and out of place and be used for swords ๐คฆ๐ปโโ๏ธ. The mattress sits on the spaces without slipping or falling through . Height allows for a tote to fit or toy bin. I purchased two of these and put them tighter alone and it took about 35 min just using the tools that came with it. Both children a girl and a boy are good with the height and style of the frame. Would buy again
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