Only reason not a five is due to metal condition in a couple of spots , and no I did not reach out to the manufacture as the bed was together before I really noticed. Plus if the bed is purchased for toddler just know the slats are easy to pop in and out of place and be used for swords π€¦π»ββοΈ. The mattress sits on the spaces without slipping or falling through . Height allows for a tote to fit or toy bin. I purchased two of these and put them tighter alone and it took about 35 min just using the tools that came with it. Both children a girl and a boy are good with the height and style of the frame. Would buy again
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