The item was packed in a clear bag with no manufacturer or brand name in a Revain box. So no return. The inside of the product is like a beanbag material and I had to press the beads onto the headrest part because it was flat like a pancake. The product is very thin and there is no lining to keep the material in place. There are no suction cups to prevent the pillow from sliding around the tub. Very disappointed. Honestly not worth more than $7 so definitely not worth the advertised price. The product does not correspond in any way to what is shown in the photos. Thinner, more compact, very cheap material.
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