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United States of America, Grand Rapids
1 Level
758 Review
63 Karma

Review on Fielect by Steve Washington

Revainrating 1 out of 5

Fielect's Online Store Experience Was Disappointing

As a recent client of Fielect's online store, I have to admit that I am quite dissatisfied with my experience. The tools and home renovation products I received, despite their assurances to the contrary, were of low quality and not worth the money I spent. In addition to being pricey, the electrical supplies, boxes, conduits, and fittings I bought lacked the toughness and longevity I anticipated from a reputable retailer like Fielect. I was unable to use the products for their intended use since they were subpar and appeared to be of low quality. Additionally, the supposedly top-notch customer service was nonexistent. When I contacted their customer care personnel about my order's problems, I received disrespectful and unsatisfactory responses. They showed no interest in resolving my problems and appeared more interested in coming up with rationalizations than actual solutions. And to top it off, I had trouble finding the products I required for my project despite their promise to have a broad range. Finally, I would not advise anyone to shop through Fielect's website. It is a waste of time and money due of the subpar items, bad customer service, and restricted choices. Look elsewhere if you're seeking for top-notch goods and first-rate service.

Pros
  • Lots of options, all of excellent quality.
Cons
  • Nothing