The best thing about this software it's ease in use for our project manager who does not have much technical expertise at that point! We are using Datachannel as well with other platforms like Google analytics etc but we were able t find anything similar than datachaolne when searching or comparing features/pricing model between them so far nothing negative yet just keep trying till I found one out there :) Good part was their support team they really helped us understand how things work by providing video tutorials (which i think should be more available).