The product does not match the description in terms of screen quality and contains information/applications from other people. The seller was very nice and gave me the option to send it back the same week. Ultimately I couldn't/can't come back to a major life event so I had to cancel and I'll just have to stick with it, see if a family member wants it. At least the seller was very good. One nice thing I would like to say is that this laptop is a nice weight and has a large keyboard that is not flimsy at all. It's just not possible to see something on screen unless it's at a very specific angle and double check and make sure it's not registered in someone else's footage when it comes up. I haven't touched the computer since I received it and noticed the first problems, have now opened it up and found that it's stuck after 10 minutes of use (I'll say it again, I haven't used it since I got it opened it for the first time and saw what was wrong with it) and when I tried turning it off and on again it just got stuck in a boot loop. Hasn't turned on yet. Since I can't even physically walk to pick it up and return it, and collection isn't offered for this item, I'm basically just stuck with a completely broken laptop. 600+ for a definitely used but brand new item that broke on second use and will NEVER be returned. I'm currently struggling to find a relative who could drive to my state and take him to a delivery center, but that probably won't happen. At least it will be a good paperweight.
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