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Puerto Rico
1 Level
745 Review
39 Karma

Review on Aopin by Brian Batiste

Revainrating 1 out of 5

Online shopping at Aopin: A disappointing experience

I was dissatisfied with my most recent internet shopping experience with Aopin because I value effectiveness and user-friendliness. I found the website to be clumsy and challenging to navigate even though they offer a broad variety of industrial and scientific, power and hand tools, power tool parts, and accessories. The search function was especially annoying because it frequently returned results that were irrelevant or unconnected. Checkout was a hassle as well because of the unclear directions and confusing prompts. Even after making my purchase, I never got a confirmation email or information about shipping, so I had no idea how my order was progressing. Overall, I thought the usability and customer service of Aopin's web store were lacking, and I would be hesitant to make another purchase there.

Pros
  • swift delivery.
Cons
  • Storefront website that is difficult to discover online.