This is my second time using the service and it has proven to be great so far. I like the way it is simple and intuitive to use and the way you can easily segment campaigns to make sure they are reaching their target audience effectively. I especially appreciate the ability to export data into Excel for analysis purposes. As for customer support, the response time has been pretty fast. Overall I am happy with the experience and will continue to use them for future projects. My only issue would be if they could add more ways to measure success other than just clicks or sales leads. For example, social media marketing is becoming increasingly important these days and measuring how many likes/shares etc your posts receive from different platforms should be something that this product measures as part of its overall campaign performance reporting.