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Brand24 Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Marketing, Public Relations (PR)

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Description of Brand24

Brand24 is a simple, yet reliable social media monitoring solution. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Review of TalkWalker- great monitoring platform

I like that you can set alerts for keywords (or entire sentences) so it doesn't just show mentions but also lets me know when those phrases are used in other places as well! The filters aren’t always intuitive - some words will only be shown if they're part/full word or not even showing at times depending how specific your filter criteria needsely be? It would help with consistency between different people using this tool from both within our teams internally AND externally facing customers who

Pros
  • Easy to use
  • Helps give context around what is being said about brands, products etc.
  • We receive regular updates via email notifications throughout each day's searches helping keep track across multiple tools & sources including social media platforms such Twitter FB LinkedIn Instagram Snapchat + much mre!! :)Dislikes:
  • Filters could make things easier
  • Ability sometimes depends upon user experience
Cons
  • Secret

Revainrating 5 out of 5

Makes keeping tabs simple across all social media sites

This tool has been very helpful for me as I'm managing my client relationships in multiple industries (retailers & restaurants). The software makes it so easy to track mentions that are relevant to our business goals - both good or bad! We can then take action accordingly via email/social platforms if needed. It helps us be proactive with any negative feedback received regarding your brand through various channels. No dislike button at this time unfortunately but no complaints here either! Have

Pros
  • Helps grow reputation across many different networked pages

Revainrating 5 out of 5

Brand24 - Real Time Insights & Alerts

I like that the alerts are sent directly into Slack so it makes it easy for everyone in our team to know when something happens within Twitter or Facebook. The reports can be very detailed but sometimes they take some time to load up depending on how many people you have accessing your account. It would also help if there was an option to export them as csv files instead of having to manually copy paste everything into excel. We love using Brand 24 because we always know exactly what is going

Pros
  • Also ,Brandfire has been working awesome since i use this product great service!! : )
Cons
  • Nothing here

Revainrating 4 out of 5

Great Content Posting Tool With Amazing Features

I like that it provides you with your own dashboard so there are no distractions while using this software because everything can be seen in one place! There aren't many other features as far back goes but if they were adding more options then maybe? It would make things easier for our team here at work which helps us keep up-to date during meetings or when we're away from home due too working shifts etc.. The best thing I like about brand 24 is that it comes with an amazing user interface…

Pros
  • Options offered by product to meet needs (as per requests)
Cons
  • nothing really, honestly speaking.
  • very nice